Refund Policy

At ActionPulse, we are committed to providing you with a satisfying experience. If for any reason you are not fully satisfied with your purchase, our refund policy outlines how we handle refunds and cancellations.

1. Eligibility for Refund

Refunds are available for purchases made on ActionPulse under the following conditions:

• Requests must be made within 14 days of the original purchase.
• The product or service must not have been fully utilized or activated (such as unplayed games or unused credits).
• If you are dissatisfied with the gameplay experience or encounter technical issues that prevent you from enjoying our platform, you may be eligible for a refund upon review.

2. How to Request a Refund

If you meet the eligibility criteria, you can request a refund by contacting our support team. Please provide the following information to help us process your request:

• Your account details (username and email address).
• A brief explanation of why you are requesting a refund.
• Details of the purchase, such as transaction ID or receipt.

Once we receive your request, our team will review it and respond within 5-7 business days. If your request is approved, we will issue the refund to the original payment method.

3. Non-Refundable Purchases

Some purchases are non-refundable, including:

• Virtual goods or in-game currency once used or consumed.
• Any subscription services after they have been activated or used.
• Game items or downloadable content that has been fully accessed or downloaded.

Please review all terms before making a purchase to ensure satisfaction with your transaction.

4. Processing Time

Refunds will be processed back to the original payment method within 7-10 business days. Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

5. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the date of the last revision will be noted. Please review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions regarding our refund policy or need assistance with a refund request, please contact us at: [email protected]